Red A Means Top Quality Made in Hong Kong

Delivery Method
1. Shipping Methods (for deliveries to Hong Kong)

A. Customers who purchase HK$400 (in total order value) will receive free shipping.

B. Customer is required to pick up the goods at our company for order amount less than HK$400, Or add shipping charges to arrange delivery.
* Transportation fees are determined in different districts. There are no delivery in remote areas. Please refer to the table below or call our company for details.

C. Our customer service will contact the customer by phone within 3 working days after the order is placed for delivery or pick-up arrangements.

D. Each order will be delivered to ONE destination only.

E. Where the delivery address without lift service is calculated from the underground floor, each floor will charge HKD30, and at most, it will only be sent to the 8th floor above the ground floor.

F. For any special delivery arrangements, please note remarks when placing your order. Our customer service will make detailed arrangements and confirmation possibilities for customers when they call to confirm the order.

G. If the delivery is not completed due to weather (including the gale signal, red or black rainstorm warning or other unsafe weather) or road safety, Red-A will contact customer in case of safety and provide the next free delivery.

H. Please sign on the delivery note to confirm the product is under good condition upon receipt.


 

 
2. Shipping Methods (for deliveries to China)
For orders delivered to China, the delivery will be handled by courier.

Destination Guangdong,Fujian Zhejiang,Jiangsu,Shanghai,
Tianjin,Anhui,Hunan,
Hubei,Jiangxi,Guangxi,
Beijing,Shandong
Shanxi,Chongqing,Guizhou,
Yunnan,Hainan,Sichuan,
Henan,Shaanxi,
Hebei,Gansu,Qinghai,
Xizang,Liaoning,Heilongjiang,
Jilin,Nei Mongol
Delivery Time 1-3 working days 2-5working days 3-6 working days 6-9 working days



3. Shipping Methods (for deliveries to oversea countries)

1. For orders deliver to oversea countries, we will use Hong Kong Post as our delivery company (Air Parcel).

Destination Asia Europe Australia & New Zealand U.S.A & Canada South America Africa
Delivery time 7-14 working days 7-14 working days 7-14 working days 7-14 working days 14-21 working days 14-21working days

2. Please see the "Delivery Standard" provided by Hong Kong Post Office (as per Hong Kong Post, the delivery standard is for reference ONLY and is not guaranteed):
http://www.hongkongpost.com/doc/common/pos15_Supplement.pdf

3. Since some of the Customs in the European countries including, but not limit to, UK, France and Germany, etc may take a relatively long time to inspect the parcels, the delivery time of some orders may take 4-6 weeks.
 


4. Shipping Methods (for deliveries to Macau)

1. For orders deliver to Macau, we will use Hong Kong Post as our delivery company (Surface Parcel).

2. Delivery time : 7-10 working day.

3. Please see the "Delivery Standard" provided by Hong Kong Post Office (as per Hong Kong Post, the delivery standard is for reference ONLY and is not guaranteed):
http://www.hongkongpost.com/doc/common/pos15_Supplement.pdf


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